ALL ONLINE ORDERS WILL BE DISPATCHED FROM OCTOBER 20th. READY TO SHOP IN STORE AT 666 FULHAM ROAD, SW6 5RX
FREE POSTAGE ON ORDERS OVER 150 WITHIN UK
Pre-ordered samples will be delivered from 20th October 2017. You will receive an e-mail confirmation with regards to the delivery. On any urgent delivery on pre-ordered items, please contact us for us to assist you.
Do I have to pay anything to return my items?
Returns at Adam and Alice are always free of charge, using our return methods.
How do I return an item?
Post the samples to our return address and e-mail us on confirmation of your returns.
Items must be in their original condition and you will be required to present the corresponding receipt.
All returns must be made within 14 days of the e-mail confirming shipment.
Returns are NOT accepted on discounted items.
Once the return has been approved (the items have to be in perfect condition and internal labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
Remember that payments to your credit card always depend on your bank/building society. Any issues with refunds please e-mail us at firstname.lastname@example.org
Please note: there may be slight colour variations from what you see on the pictures to the samples due to light effect.