Pre-ordered samples will be delivered from 20th October 2017. You will receive an e-mail confirmation with regards to the delivery. On any urgent delivery on pre-ordered items, please contact us for us to assist you.
Do I have to pay anything to return my items?
Returns at Adam and Alice are always free of charge, using our return methods.
How do I return an item?
- Post the samples to our return address and e-mail us on confirmation of your returns.
- Items must be in their original condition and you will be required to present the corresponding receipt.
- All returns must be made within 14 days of the e-mail confirming shipment.
- Returns are NOT accepted on discounted items.
- Once the return has been approved (the items have to be in perfect condition and internal labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
- Remember that payments to your credit card always depend on your bank/building society. Any issues with refunds please e-mail us at info@adamandalice.com
Please note: there may be slight colour variations from what you see on the pictures to the samples due to light effect.
